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Re: No Windows 10 Manual

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Hi

 

Welcome to the HP Forums!

 

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

I understand that you wanted a manual for windows 10 to understand the use the features.

 

I’d love to help!

 

Usually, there will be no manual are included with the computer. However, you can download the manual for your computer from HP website.

 

Please go through the below link to understand the windows 10 features.

 

http://hp.care/2ef3lrp

 

Hope this helps!

 

Good day!


Installing secondary hard drive in my Hp Pavilion

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I own an Hp Pavilion, Model P7 - 14446s PC with a 1 TB hard drive.

I want to install a secondary hard drive and clone the primary hard drive on a daily basis.

I understand that if my primary hard drive fails, it is a simple procedure to switch to the

secondary hard drive and to continue "computing".

What hardware do I need beside the new 1 Tb hard drive and what is the procedure to install the new hard drive

and how would I switch to the secondary hard drive if the primary hard drive fails?

 

Thanks,

 

           hpannken

Re: Installing secondary hard drive in my Hp Pavilion

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, welcome to the forum.

 

You will need the hard drive and SATA power and data cables.  You will leave the boot drive attached as it is and connect the second drive to another SATA port on the motherboard.  You can't leave the second drive connected when booting if you have an OS on it.  This can cause conflicts and problems with booting.

 

If the primary drive fails, you would simply disconnect the SATA cables for it and connect the second drive where it was connected.

 

Now, some food for thought.  I never use internal drives for backup.  I have two external USB hard drives and a thumb drive that I use for backup.  They are far easier to connect and don't block airflow inside of the case.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

Graphic card upgrade

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I have a HPE 500Z can I upgrade to a AMD Radeon™ HD 7800 Series Graphics Card

 

I currently have AMD Radeon™ HD 6570.  Cannot run new 2016 games on this card. I have 8 mbps RAM installed.

 

Rick

Re: Graphic card upgrade

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, welcome to the forum.

 

You computer is old enough that I don't want to recommend a video card.  It is difficult to know which ones will work.  I suggest that you choose a manufacturer and contact their Tech Support for help with choosing the best card for your system.  The sellers pay for shippuing the card to you, but you pay to return the card if it doesn't work.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

my desk top want boot up.

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hello, my name is kelvin. my hp touchsmart envy 20 desk top waont boot up. i ran a run in test and all test passed and i ran a system tune up and all test passed. but it wont boot up. it comes on but thats all. it gave me a error message of 0xc000000f and i dont no what that means. can i reboot the system and if i can how. and i have the window 8 dics also to use if i need to rload the system. doest anyone know what i need to do? please help!

Re: Re-set to factory default?

Re: Hard disk allocation after failed bios update

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Is it possible to format just SSD not SATA HDD?


Re: Can't download hp hardware diagnostic tool

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beachguysp

 

If you've had this program on your desktop for "years", then clearly, this desktop did NOT come preinstalled with Win10, right?

 

My guess is that it came with Win7 and you Upgraded it to Winwo -- right again?

 

That's why the program "disappeared" -- Microsoft removed it when you upgraded to Win10.

 

Evidently, it's trying to install the app into the HP_TOOLS partition, and my guess (since it can't find that), is that partition got removed as a byproduct of the Win10 Upgrade.

 

Also, your hard drive is partitioned using MBR formatting -- and that limits the upper-level partitions to a maximum of four -- which, according to the error messages, you already have.

 

When I downloaded this tool for a desktop, the site gave me the option of downloading a file from which I could create bootable media.  That's a better approach because you can use that even when your PC will not boot.

Re: HP Desktop

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Lael8

 

Hello;

Allow me to welcome you to the HP forums!

Don't know what you consider the most "cost effective solution" but to me, that would mean wasting the least amount of money up front ... for a start.

 

If you just take your PC somewhere, they will charge you Time and Labor just to examine it and determine if the monitor has gone bad.

 

To save that charge, you would need to determine that yourself, as follows:

1) Borrow a monitor from a friend

2) Hook that to your PC in  place of your monitor

3) If the monitor displays, then your monitor has gone bad

4) If the monitor does not display, then swap the monitor cable with the one from your friend's monitor

5) If the monitor NOW displays, your monitor cable is bad and you need to replace it

6) If the monitor still does not display -- most likely, your monitor is OK

7) Hook your monitor to your friend's PC -- it should display OK -- confirming the monitor is OK

 

Now, as to losing the pictures from your drive -- YES -- there is a very great risk of losing them.

 

Standard practice in most PC repair shops is, rather than "wasting time" backing off the contents of a customer's drive, they just use a factory image to completely reset a PC.  That means that everything on your drive has then been erased.

 

It would be possible to get SOME of the data back, but only the data that was not overwritten by the imaging, and to do that, you would have to use data recovery software.

 

So, BEFORE, you take the PC anywhere, do the following:

1) Locate a friend with a working PC (same one as has the monitor?)

2) Buy a USB-to-Hard-Drive adapter

3) Remove the hard drive from your PC

4) Connect your hard drive, using the adapter, to your friend's PC

5) Copy the files and folders you want to save from your drive to your friend's PC or to a USB stick

6) Shut down your friend's PC and disconnect your drive

7) Return the drive to your PC case

 

Good Luck

Re: Problem Palm m500 Hotsync with Windows 10 - 64 bit

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You are welcome Evelyn. Smiley Happy I did some online research and managed to find this user guide for Palm™ m500 Series Handhelds. Please click here to view the user guide: http://hp.care/2fxFXIB. Also, I suggest to go through this HP Forum thread and see if it helps: http://hp.care/2fxFKW1

Good luck!

 

hard drive failure id.UOC7VA-OOO8A1-WPTWXF-61SBO3

Re: Turbo boost working louder and more often since update Windows 10 from WIN7

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Thanks for the reply. 

 

Try to get your computer to the startup menu, instead of BIOS. The procedure is similar, instead of F10, keep tapping ESC on startup. 

From the startup menu, you can navigate to BIOS, system diagnostics and others. 

Also, if possible run a system test, if the HDD or memory has gone bad, it might take more resources making the computer loud.

 

Let me know if this helps, for further assistance please reply.

 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

Re: date & time are not automatic updating

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@ dupoval

 

 

The first thing to do is to find out if your Windows Time services is set on Automatic and Started, else you may see the error message: The Windows time service is not running.

To do so, type services.msc in Start Search and hit Enter. In Services Manager, navigate to Windows Time service and double-click on it.

Check and see if it is Started and set on Automatic. If not, change the startup type to Automatic and click on Apply/OK.

If this works, great, Start the service and exit.

 

Please let me know , if this has helped. If not , then we will have to remove some .dll files in the registry .  I shall tell you once i get the reply about this ,  because , you might get a error message.

 

Thanking You, 

 

Regards, 

 

Ashok

Re: MY MONITOR HAVE A BLACK SCREEN COVERING THE ICONS ON THE LEFT SIDE OF THE SCREEN, HOW DO I RE...

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Welcome to the HP Forums,
I hope you're well Smiley Happy

As I understand the monitor has a black tint or shadow covering a part of your screen,

Don't worry though as I have a few steps that should solve the issue:

 

If you've connected an alternate monitor to your computer and the issue persists on it as well, continue the below steps.

However, if the alternate monitor works fine, contact HP for a replacement monitor.

  1. Press the Auto or Autoselect button on the monitor.

  2. Press Menu, and select Factory Reset.

  3. If the monitor has more than one type of connection available such as VGA, DVI, or HDMI, try a different type of connection.

  4. Set the video resolution on the computer to match the native display resolution of the monitor. Find the native display resolution for your monitor from the box the monitor came in, the Monitor User Guide, or product specifications. To change the display resolution, use the following steps:

  • In Windows 8 and 8.1, press the Windows key  + X key, click Control Panel, find the Appearance and Personalization area, and then click Adjust Screen Resolution.

For more steps: Click here

 

Keep me posted,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below. 
Thank you for posting in the HP Support Forum.  Have a great day!
Regards,


Re: my desk top want boot up.

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Hello and welcome to HP Support Forums. Smiley Happy I came across your post and would like to help. I read that your HP Touchsmart Envy 20 desktop PC will not boot into windows and displays a STOP error code 0xc000000f. I appreciate the troubleshooting steps you performed and certainly you have done a commendable job. I recommend a few troubleshooting steps that should help fix the issue:

 

Power OFF your PC.

Power it ON and hit the F11 key repeatedly to go to recovery partition of the PC.

On the recovery manager screen, you will see the below screen. Select Troubleshoot.

Image of Choose an option with Troubleshoot selected

 

On next screen select Refresh your PC.

Image of Troubleshoot screen with Refresh your PC selected

 

Click Next.

Image of Refresh your PC with Next selected

 

Read and respond to any screens that open. 

Wait while Windows refreshes your computer. This might take awhile, and your computer will restart.

When the refresh is complete and the lock screen appears, log in to Windows.

Hopefully this should fix Windows and the PC should boot into Windows. If the issue persists then I recommend you reinstall Windows (perform a system recovery) by referring to this link: http://hp.care/2fxI6nL.

Let me know how it goes. Cheers!

 

HP blocking Windows Reactivation

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I have two HP products that I had to reinstall Windows on. The Pavilion P7-1234 has Home Premium, the ProBook4540s has Windows 7. I've reinstalled the appropriate OS's to both of them, and I have the activation keys that were used on each before the uninstalls. Neither of them work. I called Microsoft about them and they said this was an issue with HP, and that only HP can unblock the keys. I called HP's support line and was repeatedly told that I needed to call Microsoft. 

 

Can somebody tell me what I ACTUALLY need to do so I can jump out of this infinite loop? 

Re: HP blocking Windows Reactivation

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I'm wondering why you need to enter the 25-character product-key?

 

Are you trying to install from "generic" Windows media, or from the media supplied by HP, or from media you created by running a program on your HP computer, or from a "recovery partition" on your disk-drive?

 

Re: my desk top want boot up.

Re: HP blocking Windows Reactivation

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They're being installed from Microsoft's Windows install discs. I no longer have whatever might've come with the two products.

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