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Re: hp consumer desktop pc bios update rom family ssid 2B47 fails to install

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Same problem here - installing, installing etc etc.  Pain in the backside on a HP 550 - 150 tower system


My PC Won't Turn On!! It Sayn 'PC Did Not Start Correctly'

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I Get Thw Option To Restart That It Says 'Sometimes Fixes The Problem But Other Once I Restart It Takes Me To The Same Screen...
Please Help.!!!
I Depend On My PC To Finish School Work

Re: hp consumer desktop pc bios update rom family ssid 2B47 fails to install

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There must be some workaround for this problem if updates will not install.  At this point I just quit trying to install it until a solution is brought fwd.  John

Re: File Execution Blocked

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How do I fix File Execution Blocked?  HP Pavillion  All-in-One  Serial No. MXX5380BHG   N0A0aAA#ABA  Model 23-q113w

downgraded from windows 10 to windows 7

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My mom upgraded to windows 10 and didn't like it so I tried downgrading back to windows 7.  Now my ethernet cable is not recognized for the internet.  What drivers can I reinstall or what do I do?

 

Free Upgrade to Windows 10 was a disaster!

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Please Help!   I upgraded to the free windows 10 and now have lost all of my files as well as microsoft office.  All of my tax information are on these files.  I will I had never pressed the OK to upgrade!!!!   What a mess.

Re: downgraded from windows 10 to windows 7

Re: File Execution Blocked

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This may be coming from PCMatic program?  If so, do I contact them?


Re: Error Code = FFFFFF15

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Hello ,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are trying to restore files from a back up you made to an external device and you are getting an error message. I am happy to help with this.

 

It is certainly a scary thing to have made a backup and then get an error when trying to use the backup. I did some searching, and found a post where a forum member has a method that could help, but it could be pretty time consuming.  http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Unable-to-Recover-after-Image-Restore/td-p/2253233

 

Let me know if it helps and if so, please mark this post as a solution. Kudos would also be appreciated.

Re: HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B47) fails to install

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Hello ,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. As I understand it, you were trying to install a BIOS update, but it did not complete. I am happy to give you a hand with this.

 

Did you computer still start normally after that? If not you should try this: HP Desktop PCs - Recovering the BIOS.

 

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Hi @spokanenights,  Welcome to the HP Support Forums! It...

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Hi

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are getting an alert for a BIOS update, but it will not install successfully. I am happy to help with this.

 

It is possibly a false alert. It does sometimes occur. You can try removing the Hp Support Assistant, then restarting your computer and then try installing the HP Support Assistant once more. Also take a look through this document. HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8)

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

 

Hp Envy defaulting to wrong drive

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Hi

 

I have recently bought the above desktop which came with a 1.8tb hard drive. All the pre-installed apps and system are on the C drive (which it is reporting as having a capacity of only 117gb). The D drive is the 1.8tb drive and all it has are the standard user folders (music, pictures, etc.), which were already there when the pc arrived and are all empty.

 

I didn't realise this when I first started reinstalling everything on the new PC. It was only when it warned me that the C drive is nearly full that I realised something wasn't right.

 

On my previous HP, I'm pretty sure the D drive was the recovery drive and C was the main drive for apps and files.

 

I don't understand why it is installing everything on the smaller drive and it would appear it was set up to do this out of the box.

 

Is there any way that I can reverse this situation, or move everything onto the D drive?

 

Regards

 

Terry

Re: 23-q105na

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Hi there ,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble reading DVDs in the drive on your computer. I am happy to help with this.

 

I would recommend that you look through both of these documents: HP PCs - Drive Cannot Read Discs (Windows 10, 8)HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8).

 

Please let me know if works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Please help, Computer freezes randomly while running any program, from Games to Solidworks

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Hello everyone,

 

I need help figuring out what is wrong with my brand new HP Envy 750se. The problem is, when i launch a game, such as CS:GO or other programs like SolidWorks, and have them running for 15 minute-2 hours it freezes completly

 

- Cursor stops moving/Keyboard unresponsive

- Screen locks/sometimes becomes pixilated

- Audio either stutters or still works fine/Skype call still works and i am able to still speak.

- Only way to get out of it is by manually pressing the off button or unplugging the tower

 

My specs are:

- Core i7-6700 3.4Hz Quad-Core Skylake CPU

- 16GB Memory

- 6GB Nvidia GeForce GTX980ti

- 2TB Hard Drive

 

I've done a quick diagnostic on the computer, everything passed. I also just recently did a full factory reset, making it brand new and it still does the same exact thing. 

 

Please help me!

reset admin password

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need to reset password. why is it so difficult to get help? And understand your requests


Re: external DVD stopped working with Windows 10 update

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I have a Buffalo BRXL-16U3 Series DVD drive. I did contact the manufacturer and they said their drives were compatable with Windows 10. Some update either with windows or some other proram has created this issue.  Once upon a time it did work.

Need Help updating BIOS for for Envy 750se rom family ssid 2b4b

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I got my post deleted because its a duplicate?  But i can't find any info in forums.  I have bios A.08 dated November 2015, but the only bios shown on HP's site is a.07 for 2b4b and its actually newer.  I need to see if there is a bios update and update it to get improved support for Samsung 950 PRO m.2  NBME SSD, which is booting but takes 2 mins for the bios to recognize it before it starts. 

Can I install a Ubuntu desktip 14.04.4 LTS to HP All-in-One - 20-r212l (T0Q96AA)?

How do I Enable UEFI on my P5K16ET#ABU to upgrade to Windows 10

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Hi Everyone.

Yesterday I purchased a new HP ProDesk 490 G3 MT with Windows 7 pre installed. Before loading my own data, I wish to upgrade to Windows 10 straight away. An operating System DVD for Windows 10 came with the computer together with instructions. The first line of the instruction manual reads:

 

'To take full advantage of Windows 10 features, you must enable UEFI Native Boot mode in the BIOS settings before installing Windows 10'

 

There the instructions leave you in the lurch, they dont tell you how!!!

The existing BIOS is HP No8 Ver 02.00. 09/09/2015  VERSION 2.7

I am closer to 70 than 60 and not a 'wizz kid' but I can still follow instructions when told what to do!

 (I have tried searching for a solution for 6 hours now without sucess. All I seem to red is 'If you get it wrong you can stop your computer from working!')

Can anyone please tell me what I should do?

Many thanks.

Re: How do I Enable UEFI on my P5K16ET#ABU to upgrade to Windows 10

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On the following web document there is a BIOS setup simulation. 

http://h20574.www2.hp.com/results.htm?SID=7633358&MEID=3F27AD3C-1665-40D4-8768-2ED2F22BEF4A

In the Advanced tab of the BIOS you can configure the Option ROM launch Policy. In the following screen you can set the option ROM to All legacy and then save the change. 

 

Once you do that, your PC probably won't boot into Windows 7.  That shouldn't be a problem since your stated goal is to upgrade to Windows 10. Put the Windows 10 installer DVD in the optical drive and start the PC. Immediately after pressing the power button tap the ESc key or the F9 key. Select the DVD as the first boot item. It should boot right into the Windows 10 install environment. Follow the prompts. Windows 10 will install most of the drivers on its own. You can check that by looking into the Device Manager.

 

You will have to install the options that your PC was configured with on your own. I do not know if you selected a graphics card as an option of are using the onboard CPU graphics. There were also other options you configured when purchasing your desktop PC.

 

All of the required Windows 10 drivers are at the following HP web page.

 http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7633360&swLangOid=8&swEnvOid=4192

 

 

I am curious as to why you didn't just order it with Windows 10 already installed. Upgading to Windows 10 from Windows 7 is not a particulary simple task. The reason is that Windows 7 does not have some of the native options , such as the AHCI storage, already configured and installed.

 

 

You can check to see if your desktop PC has a UEFI BIOS by entering the BIOS and checking to see if you can access features by use of the mouse. Please do that. 

 

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