Hi, I'm having the same problem for both the g1 800 and G2 800 EliteDesk Mini 35w. Did you have any luck resolving this? Thanks.
Re: windows 10 Task Sequence Not Join Domain (SCCM 2012 R2 SP1)
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Hp support assistant not updating / system restore not working
Couple of problems -
(1) Got the HP support assistant downloaded; But it states there are 'no new updates'. When I check the HP website, there are. Why is it not downloading these new updates?
(2) Cannot use the 'Restore point', as it comes as 'error - try again'
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Re: HP ENVY Phoenix use Win 7 Desktop PC set up number lock
No...my problem is that the number lock buttom has to be manually activated before the number pad works....It does not start up automatically. Not coming on at styartup is my problem.
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Re: HP ENVY Phoenix use Win 7 Desktop PC set up number lock
I found the problem.
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Re: HP ENVY Phoenix use Win 7 Desktop PC set up number lock
I fixed my problem with the NumberLock button not coming on at startup. I used this link:
If that's the case, then read this: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-how-to-turn-off-numloc...
On my computer my registry setting for this (see above link) was 2147483648....I changed this setting in the registry from the number 2147483648 to the number 2. That fixed the problem. I hope this helps someone.
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Re: Reset computer does not have Energy Star software
Hi there
I hope you find your Support Forum experience a positive one! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand that you reset your computer, and you noticed that Energy Star software is not present. I am happy to help with this.
Looking at the support page for your model, HP 110-014 Desktop PC (ENERGY STAR), it does not have any drivers for Windows 10. When you installed Windows 10 was it an upgrade installation or did you later perform a clean install? After upgrading to Windows 10, was the Energy Star software still present?
If the Energy Star software did not survive the Windows 10 upgrade it is likely that Windows 10 itself did not migrate it.
Please let me know.
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Re: Scam or not ??
Will do Paul but I doubt that they hacked my system to get the model number, remember I said I reinstalled the OS, there would be no HP anything associated when it was done.
Even when I tried to have HP detect my system on the web site, it comes up unable to identify the PC.
So it could had to have been a leak from inside HP themselves.
Maybe, maybe not. Who knows until someone investigates it.
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Re: error 651 (windows 7)
Error 651 is a common error in windows operating system and it is easy to solve. I found here a best solution of Error 651 : http://www.trickstable.com/?p=1170
For Video : https://youtu.be/RV_CV5oa3dw
I am trying to solve this error from last week. at last I found here a best solution of error 651. I suggest you to solve error 651 by given way on that. It has a best information step by step, clean and with accurate solution. Even if you don't have understanding it gives you a video that can dive deep to solve this error. Not only me but my other friends who face this error are also solved by given way in that site.
It is Really awesome and helpful for me.
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I tried to restart my laptop windows 10 but it froze on the hp logo and i tried the esc
I tried pressing the esc and then f10 and f11 but still doesnt work
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I want to replace old hard drive, but can't find recovery file on the HP website
Hello,
The hard drive in my computer has ceased to properly function. Thus, i want to replace it. However, since this is a pre-built computer, it seems that I am limited to the OS provided by you guys. The thing is that I can't find the recovery file on the website or a physical recovery disk on any other website. Is the physical recovery disk still available for this computer? If not, are there any available alternatives? I understand that one such is purchasing a new OS, but that's a little too pricey, which I think doesn't justify sticking with the PC(it's 5 years old after all). So it would be preferable if the available alternatives aren't so expensive. Thank you.
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Re: How do I change from black to white background color on all sites
I did just what he said and my screen changed back to white and print to black. thanks for your help!!
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Stuck on "Set Up Windows" - Fresh Windows 7 Installation
Hello,
I have a fresh install of Windows 7 Ultimate 64-bit on my HP Envy desktop. I installed it myself, everything went fine. However, now when I'm setting up Windows (on the screen where it says "Choose a user name for your account and name your computer to distinguish it on the network"), the keyboard nor the mouse work.
The mouse's light on the bottom is on and both work before I boot into Windows (ie. the BIOS) and both are plugged into USB 2.0 ports. I have tried the different USB ports around the system, but that hasn't worked at this point (even though both the mouse and the keyboard worked during the earlier points of the install before the restart brought me to this screen). I have tried disabling Legacy Support in the BIOS, but that just returns an error saying "Boot Device Not Found." I have tried another keyboard which I know works on other systems, no difference here. I've researched online that some users recommend using a PS/2 keyboard, but there's no port for one on this machine. I'm literally steps from getting into my operating system, but none of the USB devices work. I've also seen suggestions about disabling EHCI or XCHI Pre-Boot Driver settings in the BIOS but I can't even find those on this BIOS. Does anyone know if maybe I'm missing a BIOS setting that could help me here or something? Thanks!
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Re: All 4 Spectres so far X360 Extremely hot
I also purchased following PC for my daughter and she said she is having overheating issue. It gets too hot to keep it on laptop. She is just using MS Word and other office softwares. No high CPU load software but gets really hot and fan is running all the time.
•13.3" diagonal QHD UWVA BrightView OLED-backlit multitouch-enabled edge-to-edge glass(2560 x 1440)
•Windows 10 Home 64
•256GB Flash Solid State Drive
•6th Gen Intel® Core™ i7-6500U Processor + Intel® Iris™ Graphics 520 (For 16GB memory)
•Onboard 16GB Memory
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Re: Stuck on "Set Up Windows" - Fresh Windows 7 Installation
Hi:
Here is what I believe the problem is...
Intel removed USB 2.0 chipset support from the Skylake chipset.
This means that that normal USB or DVD installs for windows 7 will not work.
The Microsoft Windows 7 ISO doesn't have the native USB 3.0 drivers either.
So you have to add the USB 3.0 drivers into the Windows ISO. Intel came through on this one. They have a utility that does all the work for you.
https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility
Run the above utility and point to your USB Installation media and windows 7 should install.
There is a readme on the above link for instructions on how to convert your DVD into a bootable usb installation flash drive.
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Re: Too much fan noise from HP Phoenix 850qe
I had fan noise out of the box.
Thanks!
Can you teach me how to access the BIOS?
Have a great day!
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I have Vista on my desktop and I need to know if I can upgrade to Windows 7 please
Hello:
I have a HP Pavillion p6124c desktop which runs Vista 64 bit. I wanna upgrade to Windows 7 or 8 if possible. I was told that the specs of my desktop my not meets the minimum requirments for Windows 7. I have ZERO idea on this and I was wondering if anyone could help me out by letting me know if I can upgrade. If I can how do I do that?
These are the specs for my PC Thank you very much for the help.
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Replace original SATA with SSD and port over the recovery partition then install windows in SSD
Dear Guru,
This my first HP so need help as:
Planning to get a SSD to become boot hdd. Original will become data/backup hdd.
1) How can i port over the original hdd recovery partition to here and install the new ssd as the boot windows hdd so next time anything happen to my ori hdd i still can do recovery from the new ssd with valid windows license?
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Re: DRIVER_IRQL_NOT LESS OR EQUAL(kbdclass.sys)
LarryMeBoy posting spot on for me. My wife's PC started exhibiting this problem when I purchased a wireless keyboard and mouse last week. Strangely it did not fail immediately. Blue Screen maybe 4 times a day. Then it began to Blue Screen on the first key press which has made it easier to identify. She does not use Webroot but I found the webroot driver WRkrn.sys running when, encouraged by Larry's posting, I looked for it as suggested. It turns out my wife used Webroot 4 years ago.
I was unable to delete the WRkrn.sys file till I first edited the registry and rebooted without the file being loaded. Deleting the registry entry which was loading the driver was the key point. I also note what Larry said about the fact that it was only with a cumulative update releasd by Microsoft in April 2016 that this issue came to light.
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Re: Hp support assistant not updating / system restore not working
Hi,
Thanks for the message.
The product number is J2F54EA#ABU.
All the updates are not updating. I uninstalled & reinstalled the Hp assistant, but nothing has changed. It states 'your system is upto date..'; But when I go to the HP website there are current updates outstanding.
I did get some support from HP re. the System restore issue. It is to restore it back to full factory settings. There are a lot of backups to be carried out before I can do this.
Regards
Sherman Alles
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Re: RAM upgrade
Hi Malygris1
Firstly thank you for trying to help me because this problem seems to be endemic on my 3 Pavillion PCs.
I have read very carefully your recommendations and proceeded to try them in an orderly fashion. Slots were cleaned before starting.
Here is a record of what was perfomed this morning:
1 Started the PC in its current configuartion (2x4GB RAM in slots 2 and 4 on the motherboard)
2 Checked the BIOS system it clearly showed slots 2 and 4 being populated and showed 4GB in each slot
3 Checked BIOS revision - 6.10 09/07/10
4 Took the two RAM modules out of Slots 2 and 4 and repalced them with the two OTHER new modules (all RAM modules are suplied as being the same Kingston RAM from Amazon). Turned on the PC and it worked. BIOS recognised the two new modules in slots 2 and 4. (RESULT All 4 RAM modules function correctly)
5 With slots 2 and 4 populated I now placed one of the previously used RAM modules in slot 3. PC would not boot.
6 With slots 2 and 4 populated I took the RAM module out of Slot 3 and placed it in slot 1. PC would not boot.
CONCLUSION
As per previous attempts to perfrom RAM upgrades on HP Pavilions it does not work for some reason??????
Slot 1 and Slot 3 do not seem to be accessed by the BIOS?
Slot1 and Slot 3 are not activated for some reason?
Slot 1 and Slot 3 are faulty maybe from original manufacturer?
System details:
Motherboard:
Manufacture: FOXCONN
Model: 2AA9 (CPU 1)
Version: 1.0
Chip:
Manufacturer: AMD
Model: 780G
BIOS:
Manufacturer: American Megatrand Inc.
The problems continue unfortunately - any other ideas would be welcome especially as I have spent money on this and HP does state that this product can be upgraded to 16GB very clearly.
Best Regards
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