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Re: RAM upgrade

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Greetings,

 

I may be missing something but here are my thoughts on this problem.

 

You have four memory slots. Two slots are blue (slots 1 and 2), two slots are black (slots 3 and 4).

 

Mem1.PNG

 

Memory.PNG

 

The PC supports dual channel and single channel memory.

 

The slots are color coded for a reason. To have dual channel operation you would populate either slots (1 and 2- blue) or slots (3 and 4-black) if you had two sticks of RAM.

 

You either have to run the system in single channel or dual channel mode. You can't have slots 1 and 2 populated (dual channel) and only either slot 3 or slot 4 populated (single channel).  

 

You should not mix the HP supplied RAM with the new stuff.

 

Have you simultaneously installed all four 4 GB modules in each slot and tried to boot the system? This would have both memory banks running in dual channel mode.

 

I have no inside knowledge on the memory controller specs for this motherboard. HP shipped the system with two memory modules in, I'm guessing, slots 1 and 3. One blue slot and one black slot  had a memory module. The system was running in single channel mode. You removed memory from slots one and three and populated slots two and four. The system would not post. Chances are you must use slots one and three in single channel mode. 

 

You also may not be able to mix different capacity memory modules in dual channel mode. So if you install three 4 GB modules and one 2 GB module the system may not post.

  

HP may not provide any details on how to populate the memory on this motherboard. There are general instructions available at the link provided by Malygris1.

 

System builder motherboard manufacturers like Asus, or Gigabyte, or Asrock give you the details on how to populate the memory slots so there is no guessing.

 

Jay


Need valid Windows 7 Product ID

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Hi,

 

I purchased my HP ProDesk 600 G2 not long ago and it came with both Windows 7 and Windows 10 DVDs. I prefer Linux as my primary OS so that is what is on it now. However I would like to run Windows 7 in VMware Player from Linux. 

 

I installed VMware Player and then installed Windows 7 into a VM using the DVD that came with my PC, however,  in the Windows Activation section it says I need a valid product key. I do not see one on the Desktop unit itself, nor can I find one on the media I received.

 

Where can I get the Windows Product ID for my PC? 

 

My Product No is P5U73UT#ABA

My Serial No is [Personal Information Removed]

 

Thanks,

Greg

Re: Hp support assistant not updating / system restore not working

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It is quite likely that most of those drivers are already installed in your computer. The date shown on the main page for each of them, often does not reflect the actual date the driver was created or how long it has been available. You can find the actual date of a driver in the details. The date on the top page more reflects when the entry was changed for some reason, or updated. 

hp251a

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I just bought this PC

I cannot find the on/off switch.

Thanks for helping.

Re: how to install usb to desktop

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OK, that's a start.

 

But we also need to know what OS version you are running.  We need that information because troubleshooting steps are different for the various Windows OSs.

Here is a link on how to find that info:  http://windows.microsoft.com/en-us/windows/which-operating-system

IF it's running Win10, did it come with that preinstalled?  

 

We can proceed once you provide the information.

Thanks

Re: hp251a

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Greetings Dan,

 

HP251a is not the product number.

 

Please refer to this HP document on finding your product number.

 

Cheers!

Re: Hp 251-108a

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Hi there ,

 

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that your computer is starting slowly.  I am happy to help with this.

 

Looking at your model, it only has Windows 10 drivers provided on the support page, that would mean it is not currently supported for any other OS. In answer to your question about safe mode, please see: HP PCs - Windows Safe Mode (Windows 10, 8).

 

As to the lag issue you described, I would highly suggest you look at both of these documents: HP PCs - Computer Is Slow (Windows 10)HP PCs - Slow Internet Troubleshooting (Windows 10, 8).

 

Some other documents that could be helpful to you: HP PCs - Computer Locks Up or Freezes (Windows 10, 8)HP PCs - Sleep and Hibernate Issues (Windows 10, 8). The first one has some overlap with the "Slow Internet Troubleshooting" document, but is still worth checking out.

 

If you find you still want to look at changing your OS let me know, but I would recommend trying to work with Windows 10 first, as there are always going to be some kinks when working with a new interface and arrangement of tools and functions in comparison to what you are used to.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Re: Need valid Windows 7 Product ID

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G-N-R

 

There should be a sticker on the case somewhere that has the product key, known as a COA sticker.

 

However, that might not work when using a VM, and if it doesn't then you're stuck as HP is not going to provide you a second product key.

 

Good Luck
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If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
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Re: monitor reads input signal out of range, reset to 1920 x 1080.

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Nathony, it is not possible to click these things u say. When i boot up win 7 theres no properties option in the drop down menu.

This **bleep**ing guides are never deacribing my issues it drives me insane

H8-1240T Pavilion Upgrade from Win7 to Win10 Went Smoothly

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I wanted to let the H8-1240T owners to know that my upgrade from 64-bit Windows 7 Pro to 64-bit Windows 10  Pro went very smoothly last week (June 21, 2016). I had difficulty finding reports about the upgrade so I thought I would add info here. Hope this is helpful. Of course periferals needed to have updated drivers (ie; mouse, printer, scanner) but all are optimal again. I have 10GB of RAM on this computer. Also, Win10 has a lot of new Apps that need to be turned off if you are not using which helps optimize performance. System is running VERY well with Win10. I recommend the upgrade for those who - like myself - have waited til the last minute. Remember, you only have until the end of July 2016 to get Win10 for free. Good luck!

Re: Need valid Windows 7 Product ID

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I realize that the hardware appears differently in VMware and the Product ID may or may not work.

 

However, the thing is I don't have a COA sticker on the box. So I don't have a Product ID to try Smiley Sad

 

Is there a way to get my Product I from my Serial # or Order # or something?

Re: Activating Windows Fails after SSD install

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Pretty straight forward......

 

It fails activation. 

Is there real support available here?

 

 

James.

Re: Activating Windows Fails after SSD install

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Indigo.

 

Since that does not work then try.

 

Activate Windows 7 using the phone

 

  1. Select the Start button, right-click Computer, select Properties, and then select Activate Windows now.
  2. Choose Show me other ways to activate.
  3. Type your Windows 7 product key, and then select Next.
  4. Select Use the automated phone system.
    Administrator permission required
     You may be asked for an admin password or to confirm your choice.
  5. Choose the location nearest you from the drop-down list, and then select Next.
  6. Call one of the available phone numbers listed. An automated system will guide you through the activation process.
  7. When prompted, type the installation ID that's listed on your screen into your phone's keypad.
  8. Write down the confirmation ID that the phone system gives you.
  9. Type the confirmation ID into the space provided under Step 3 in the activation dialog, select Next, and then follow the instructions.
  10. If activation still isn't successful, stay on the line to be transferred to a customer service representative who can assist you.

REO

bios update on usb flash drive

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Update Bios to usb stick but does not start

 

Re: H8-1240T Pavilion Upgrade from Win7 to Win10 Went Smoothly

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Acrowd

 

I'm glad to hear that the Win10 Upgrade went well for you --but you are a notable, and rare, exception in that process.

 

While Microsoft is busy bragging endlessly about the 300 Million folks who upgraded to Win10, they are strangely silent about the tens of Millions of folks who went Back to their former OSs, due almost entirely to problems getting their Win7 PCs to work in Win10.

 

Personally, I have upgraded several Win7 PCs to Win10 and only in one case (a PC I assembled myself) did the Upgrade go smoothly.  In all other cases, there were serious problems, two with the PCs being completely trashed by the Upgrade!

 

Thus, my own approach is to DISCOURAGE folks from launching into a Win10 Upgrade if they have a Win7 PC.  IF they MUST do that, I strongly urge them to do an image backup to an external drive or USB stick PRIOR to the Upgrade (and provide them instructions for doing that), so that they do not end up with trashed PCs and no way to recover them.


Re: H8-1240T Pavilion Upgrade from Win7 to Win10 Went Smoothly

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So sorry to hear you had such a bad experience. I too upgraded 3 computers - all at least 3 years old - and all three went very smoothly. Of course I backed up in advance but didn't have to use the backups. One was an ASUS Zenbook Prime UX31A, the 3d was my wife's Lenovo IdeaCentre K430.

Re: My hp all-in-one computer won't turn on

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Hello ,

 

Welcome to the HP Support Community! Please take a few moments to review these forum guidelines to get the most out of your experience here.

 

I read your post about your computer which will not power on and wanted to reach out to you.

 

The issue you are experiencing can be an issue with the power adapter/cord, power supply or other hardware issues. Can you provide the product number of your system so I can locate documents for your specific system?

 

You can start troubleshooting with the general steps for the computer does not receive power (no noise or lights) and Troubleshooting Power Supply Issues.

 

Please consider marking this post as Accept as Solution to help other community members if these suggestions helped you solve the issue! To show appreciation for my efforts kindly click the Thumbs Up below.

 

Thanks.

Re: H8-1240T Pavilion Upgrade from Win7 to Win10 Went Smoothly

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Greetings,

 

I took a more cautious approach.

 

Upgraded to Win 10 but did so on a second, cloned installation of my second all time favorite Microsoft operating system, which is Win 7. Win XP was my favorite operating system.

 

So Win 7 Pro is on one SSD and Win 10 Pro is on a second SSD.

 

Busy keeping win 10 off of other desktops and laptops in the house as well as helping other folks keep Win 10 off of their machines.

 

Thank you Microsoft! May I have another?

 

Jay

 

 

 

 

Re: my computer won't start up

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when I turn it on nothing appears on the screen; the lights work and the fans work but no bios

 

Re: my computer won't start up

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Hi,

 

Sorry, I should have been more precise.

 

You need to provide:

 

Your product number. Don't include your serial number.

 

The current operating system.

 

Any other pertinent facts as to when the problem started and any modifications you have made to the PC since purchase. For example, did your PC ship with integrated graphics and did you add a discrete graphics card?

 

Have you added or modified any other internal components?

 

Did this issue manifest itself abruptly or were there other other anomalous problems happening prior to loss of video?

 

Did this happen after upgrading to Windows 10?

 

The more information you provide, the easier it is to assist you in diagnosing the cause and possible solution.

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