OK HP, where do we stand on issuing a BIOS update that allows users to boot from, not use as storage, the NOT NEW NVMe SSDs.  These are the new standard and should be supported in a NEW PC.

Well?!

OK, two things ...

First, you don't "burn the ISO" to a flash drive.  If you simply copy the ISO file to the drive, that will accomplish nothing.

Instead, you have to use RUFUS to create a bootable flash drive from the ISO file.

Second, once you have used the flash drive, you are free to reformat it however you want.

Good Luck
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Hello ,

Thank you for the quick reply!

A defective Motherboard can be a possibility.  But let us try to troubleshoot further, before concluding with that outcome.  Will the monitor work on another computer?  Also, have you tried connecting a different monitor to the HP desktop?  Looking forward to your reply.

Have a great weekend!

aswann

SFC is a system admin function and is not easy to understand.

Fortunately, Kyhi, of the Win10 forums has written a tool and provided a tutorial to make it easier to use:  http://www.tenforums.com/software-apps/27180-windows-10-recovery-tools-bootable-rescue-disk.html#pos...

I know is says Win10 but it can also be used on Win7.

Also, you need to be aware that folks have been recently reporting LOTS of strange problems with Win7 -- and many of us suspect that MS is causing this to frighten folks into upgrading to Win10 before the end of this month.  So, if the corruption can't be fixed, it could very well be something known as a "false positive" -- a fake error that MS is generating to frighten you into Upgrading.

Good Luck
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MrScreenName

You didn't say from WHERE you bought this, but if it was not directly from HP, then my advice is to return it for a full refund.

If this was from some reseller, there is no telling what they might have done -- including trying to pass off a used PC as a new one to make more money.

Good Luck
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Doc-Westin

You're right to be cautious about doing the Win10 Upgrade on a Win7 PC.

I have done that on several\ Win7 PCs and it completely trashed two of them -- to the degree that they had to be restored to original factory settings to get back into working condition.

I have written the following to advise folks regarding steps to be taken when upgrading Win7 PCs to Win10 ...

Older Win7 desktops tend to fare poorly when upgraded to Win10 -- primarily due to the lack of HP Win10 drivers for the older hardware.

If you are determined to upgrade to Win10, you must be prepared to do four things:
1) Make a complete image backup to external drive or large capacity USB stick,
2) Make changes to the reserved system partitioning scheme on your hard drive,
3) Use a different approach, and maybe more than one, than Windows Update to do the Upgrade,
4) Prepare for a clean-install.

---------------------------------
1: Image Backup:  
This is VITAL because the machine is likely to fail the upgrade, and when it does, you will learn that the Win10 GoBack function is NOT reliable, and that can leave you with a corrupted machine that will require factory reset, and losing everything on it, to get it working again.

You avoid this by making an image backup to an external drive or USB stick using Macrium Reflect (MR) which provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.
---------------------------------
2: System Reserved Resizing:  
There is a small partition on the hard drive of Win7 preinstalled machines known as System Reserved.  This holds something known as the boot loader code.  It is 100MB in size -- all that is needed for Win7.  But Win10 needs 350MB, and, in some cases, is NOT able to resize this on its own.  IF that happens, you have to manually use a partitioning tool to resize it yourself.
---------------------------------
3: Use a different Upgrade approach:  
Windows Update is the easiest, but least reliable, way to do the Win10 Upgrade.  A much better, and more reliable way, is to use the Microsoft Media Creation Tool:  http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10   Choose the Upgrade this PC now option.

After all that, you need to know that MS installs drivers with only the most basic functionality.  Since HP does not have Win10 drivers for your PC, this limited functionality is the best you're going to get.  HP is not actively writing new Win10 drivers for the old Win7 PCs.  To retain full functionality of your PC, your best move is NOT to upgrade to Win10.
---------------------------------
4: Prepare for clean-install:
If you do all this, and after the upgrade, your PC is only partially functioning, that means that the Upgrade did not go well and stuff is still there from the prior OS corrupting the functionality of Win10.

You MIGHT be able to fix this by doing a clean-install of Win10. Problem is that a clean-install often does not recognize the prior activation, even though it should. So, BEFORE you do the upgrade, follow these instructions from the community Win10 forums about creating a genuineticket.xml file:  http://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-first.html

You will need this later to activate your Win10 pc after the clean-install.

-----------------------------------------------

Good Luck
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Srawed

There is sometimes the option available that is a Minimum Recovery, and in that case, your files are preserved -- but that is not always available and it does not always work.

In all other cases, the files are erased because they are either overwritten or the drive is reformatted.

As an alternative, you can try repairing the Win7 boot loader files.  You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

You will need to create something known as a Win7 Repair CD -- which you could have made for free when Win7 was working.  This will repair the boot loader files, and if that is the problem, your PC will boot OK after that.

But now, that can be obtained (for a fee) from this link:  http://neosmart.net/blog/2009/windows-7-system-repair-discs/

When you download this file, it will be an ISO file.

To make a bootable CD from it, you will need to download and install ImgBurn: http://www.imgburn.com/

Once you have that installed, run it, select the option "Write image file to disc" and select the ISO file you downloaded, and point it to a blank CD.

To make a bootable USB stick from it, you will need to download and install RUFUS: https://rufus.akeo.ie/

Once you have that, run it, in the Device entry, use the pulldown to select the USB stick.  Down near the bottom right, where is says "Create a bootable disk using", select the ISO file you downloaded.
-------------------------------------

Boot from the media you created, and follow the directions in this link: http://www.sevenforums.com/tutorials/681-startup-repair.html

You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK.

Good Luck
========================================================================
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---------------------------------------------------------------
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aswann

I've upgraded several Win7 PCs to Win10 and in every case, there was at least one serious problem that had to be solved.  In two of the cases, the PCs were trashed so badly by the Upgrade that I had to do complete factory restores to get them back to working condition.  So, I can understand your desire to do an image backup prior to the Upgrade.

I have written the following to advise folks about upgrading from Win7 to Win10.  You will see Step 1 talks about making an image backup -- using a tool known as Macrium Reflect.

Older Win7 desktops tend to fare poorly when upgraded to Win10 -- primarily due to the lack of HP Win10 drivers for the older hardware.

If you are determined to upgrade to Win10, you must be prepared to do four things:
------------------- both -------------------------
1) Make a complete image backup to external drive or large capacity USB stick,
2) Make changes to the reserved system partitioning scheme on your hard drive,
3) Use a different approach, and maybe more than one, than Windows Update to do the Upgrade,
4) Prepare for a clean-install.

---------------------------------
1: Image Backup:  
This is VITAL because the machine is likely to fail the upgrade, and when it does, you will learn that the Win10 GoBack function is NOT reliable, and that can leave you with a corrupted machine that will require factory reset, and losing everything on it, to get it working again.

You avoid this by making an image backup to an external drive or USB stick using Macrium Reflect (MR) which provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.
---------------------------------
2: System Reserved Resizing:  
There is a small partition on the hard drive of Win7 preinstalled machines known as System Reserved.  This holds something known as the boot loader code.  It is 100MB in size -- all that is needed for Win7.  But Win10 needs 350MB, and, in some cases, is NOT able to resize this on its own.  IF that happens, you have to manually use a partitioning tool to resize it yourself.
---------------------------------
3: Use a different Upgrade approach:  
Windows Update is the easiest, but least reliable, way to do the Win10 Upgrade.  A much better, and more reliable way, is to use the Microsoft Media Creation Tool:  http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10   Choose the Upgrade this PC now option.

After all that, you need to know that MS installs drivers with only the most basic functionality.  Since HP does not have Win10 drivers for your PC, this limited functionality is the best you're going to get.  HP is not actively writing new Win10 drivers for the old Win7 PCs.  To retain full functionality of your PC, your best move is NOT to upgrade to Win10.
---------------------------------
4: Prepare for clean-install:
If you do all this, and after the upgrade, your PC is only partially functioning, that means that the Upgrade did not go well and stuff is still there from the prior OS corrupting the functionality of Win10.

You MIGHT be able to fix this by doing a clean-install of Win10. Problem is that a clean-install often does not recognize the prior activation, even though it should. So, BEFORE you do the upgrade, follow these instructions from the community Win10 forums about creating a genuineticket.xml file:  http://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-first.html

You will need this later to activate your Win10 pc after the clean-install.

-----------------------------------------------

Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
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If my posts solved your problem please click "Accept As Solution".
========================================================================

I have a Pavillion Model A6525UK I wanted to upgrade from VistaHome premium 32 to Windows 7.

I ran the Windows 7 upgrade advisor which told me to download the latest driver for the Nvidia nForce 10/100mps ethernet before attempting the Windows 7 Install.

I've been in contact with Nvidia customer services and got this reply

Hi:

The information you received from Nvidia is incorrect.

There is indeed an updated chipset driver from Nvidia, which updates the ethernet driver so you can upgrade to W7.

W7 is not listed on the drop down menu for the driver download but when you select Vista, it shows the driver is also good for W7.

Here it is...32 bit...

http://www.nvidia.com/download/driverResults.aspx/14874/en-us

Hello @robertgraham,

Thank you for the information!

Try reviewing the following document, to see if you can improve the performance of the notebook.  Please post back with the results: HP PCs - Computer Is Slow (Windows 8)

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Have a great weekend!

I am having the same issue - did you ever get this resolved? 

Hello @boidsonly,

Welcome back to the HP Support Forums!

I read your post about the BIOS update, and wanted to assist you!  I understand that you are looking for specific BIOS updates, to improve the performance of booting from an NVMe SSD.  

To start, can you provide me with the Product Number and Operating system of the desktop?  You can use the links below to help you with that information:
HP Customer Support - Products
Which Windows operating system am I running?

Once I have that information, I can try to check for updated drivers.

Have a great weekend!

Here you are:

750-175se

P5Q80AV#ABA

Windows 10 Pro 64-bit

Thanks in advance,

Jeff

KP_rokz

Thanks for the clarification ...

The HP Recovery Media SHOULD work, but sometimes, if there are partitions on the drive, it does not.

If your drive is blank and the recovery is still failing, that implies that the hard drive is bad, as the recovery process is encountering bad sectors and hanging up.

If you have access to another working PC, I recommend the use of a third-party tool known as Minitool Partition Wizard. This is a free partitioning tool and you should download their Boot CD ISO file to a local drive.

Once you have this, you have a choice of media to create:
1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.
2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.

Boot your PC with the media you created, and do a Surface Check on your drive.  If that fails, the drive is failing and needs to be replaced.

If that passes, then the recovery media is flawed and you would have to contact HP Customer Support about getting it replaced.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck
========================================================================
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---------------------------------------------------------------
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If my posts solved your problem please click "Accept As Solution".
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The model is HP Pvilion 500 023w Destop When I se PC Doctor it says everythng pases excet for the HD is not bootable.

Everything I'v read tells me the drive is trash. I have replaced the Ram, powersupply and even the mothboard. Mother boards are hard to come by at $100.00 or higher and take 7-8 wees to get them. Since the hard drive was becoming unuseable I wiped it clean, reinstalled Windows 10. I could read and write to it but still not use it to boot.

Any help from HP quoted $300 or more. I told them I can buy a new one for $350.00. I have 9 computers, all HP Pavilion and working except for this HP 500. I work in electronics that explains some for the high number of PC's. It just bothers me not able to fix this one. Thanks for listening.   JKUSMC

Hello @boidsonly,

Thank you for the information!

It does not seem like there are any BIOS updates available for your product at this current time.  However, do you already have the following driver installed/updated?: sp76284.exe

This driver provides the HP PC Hardware Diagnostics UEFI for the system.  This is used for system tests, but also provides support for updating and managing the system BIOS.

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Regards!

SPECTRE WINDOWS 8

Menu: Choose an option

1. Select Use another operating system

2. Select Change Defaults

3. Select Choose a default Operating System

4. Select Window 8 (if this does not show up you need to reinstall you operating system first)

5. Reboot

(you may have to select windows 8 again from the menu post reboot or wait for the timer)

And should go to windows 8 directly now.

I had to redo windows 8 setup at this point as a refreshed my operating system.