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Re: HP Support Assistant BIOS update repeatedly fails

@StupidWebsite1, hello! Thanks for getting back with that update! I understand how frustrating this situation can be, especially when you're stuck between needing the update and HP not listing one for...

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Re: HP Support Assistant BIOS update repeatedly fails

@Zoey7886, Thank you for your continued support. I downloaded the Windows 22H2 F.30 BIOS for the OMEN 45L Gaming PC GT22-1000i (it does say it's for the "ROM Family SSID 8A96," which matches the...

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default os

please i need a site where i can download the default operating system for Hp Z420 workstation

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trying to install win11 on new ssd "hp ssd ex900 m.2 1tb"

when i try to install win11 from uefi, the win installer says i have to install drivers to operate with this device, my motherboard is gigabyte b550m k and cpu is ryzen 5 5600. i physically reinstalled...

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RAM

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A line is appearing on the screen of my HP monitor.

A line is appearing on the screen of my HP monitor.

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Re: No me permite realizar pruebas de diagnóstico

Hi @SmilingSB99 , Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here. Take care and...

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Re: my all in one hp desktop turns on to the hp logo and circle loadfing...

@babycakeslover, Welcome to the HP Support Community!    Thanks for reaching out about your query regarding your HP All-In-One desktop! We're thrilled to have the opportunity to assist you and provide...

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Re: I updated my laptop and it now says no internet access

Hi @Anna879  Welcome to the HP Support Community!  Thanks for posting your query! We're here to help you get back up and running. It sounds like the recent Windows update might have disrupted your...

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Bluetooth radio not showing

My Bluetooth stopped working and when running the troubleshooter it says the Bluetooth radio is not connected. How do I find the radio setting to reconnect it. Also in devices, my Bluetooth only shows...

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Re: BSOD NTOSKRNL.EXE failure on both HP desktop and HP laptop running win11

Hi @jemcge28, Thank you for the response. Since you've already tried driver updates, memory checks, and a clean boot but are still experiencing BSODs, the issue could be related to Corrupt system...

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Re: Need to Update Diagnostics in BIOS

@Dynamoe, Welcome to the HP Support Community! We're stoked to have you on board!  To help us get started on resolving your issue, could you please share your HP unit's product number with us?  Need...

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Re: Flash drive

@Josnicki, Welcome to HP Support Community.  Thank you for posting your query, I will be glad to help you. Let's tackle this step-by-step! 😊Finding Your Flash Drive and FilesConnect the Flash Drive:...

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Re: My screen says Boot Device Not Found

@Samikshap, Welcome to the HP Support Community!    Thanks for reaching out about your query regarding your Boot Device Not Found error! We're thrilled to have the opportunity to assist you and provide...

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TPM 1.2 TO 2.0

I'm having a problem with a game called ''Valorant'' where I have to enable TPM 2.0 and in the BIOS it only shows TPM 1.2 , so is there any solution to enable TPM 2.0 ?If my motherboard doesn't support...

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Re: TPM 1.2 TO 2.0

Hi @ahmed_shawky  follow the steps in the following link to upgrade the TPM HP Desktops, Notebooks, and Workstations - HP TPM Configuration Utility With Windows 10 Anniversary Edition Compatible TPM...

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Re: New laptop has a username already

@s1l3ntwh1sp3rs, Welcome to HP Support Community.  Thank you for posting your query, I will be glad to help you.  I can help you with that! Here are the steps to factory reset your HP laptop:Turn off...

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Password

Can’t figure out how to reset my password on my home screen 

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Re: TPM 1.2 TO 2.0

i did what the link says but when i start the tpm config this message appears 

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Re: TPM 1.2 TO 2.0

Use TPM.msc  and check your version build to select the BIN version that corresponds to you.

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