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hp envy h8-1414 usb flash drive boot

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Hi, I just got this Envy h8-1414 recently.  I was able to boot from the DVD.  Then I made a usb flash boot drive, it has the software clonezilla.  Because I want to create an image of my harddrive and save it.  I hit F9 to select the boot device.  It recognized the usb and I selected it.  Then, instead of booting from the usb drive, it looks like it is doing a network boot.  So, I thought my usb is not right.  Then I tried it on my other laptops and PCs, they all can boot from the usb.  If I let the pc boot into windows 8, windows 8 will see the usb and everything is fine.

 

I just called the support and guess what they said.  It is not supported.  I cannot go into the bios to change the boot order.  can you guys believe that?  And I got the latest bios from the web site and updated it.

 

Does anyone else have this problem, boot from the usb flash drive?

 

thanks

jw


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