Ahah thanks for that information! When I first got this computer and went to control panel-area connection or local connection-it said eccon.net and was dial-up. I deleted it. Maybe that is causing my problems? I also had to change the button for dial a connection to not. Now, the area or local connection says: LAN: Realtek'97 Family Fast. Is that still the dial-up? Shouldn't it say my Comcast connection? And, I do have sound with these UBl speakers that came with the monitor (are attached permanently). When I went to start-help & support, the Compaq Help page comes up and not Microsoft or Windows. I ran audio test and it failed. Could not run any of the tests in Compaq Help section. I got this error: Exception in DisplayRunMap.runmap.
I have no idea what that is or what it means. Wish I could save my bookmarks/favs and guess should write them down before I do F-10 today. Guess I will find you again in the clouds after doing all this haha. You have been great help to me.