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Re: hp envy 700-030

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tphan73 wrote:

Based on your responsed, there are no way to download the drivers to support window 7 and am lost the window 8 license. how can I back to original windon 8? pls advise


Hello,

 

Just to confirm -> yes, officially HP as a company does not offer Windows 7 drivers for this computer. Only for Windows 8.

 

As for your other questions - you can notice above, in my previous post I am providing suggestion to create recovery disc (they contain your Windows 8 HP OEM installation and can restore your computer to factory settings). If you have already installed Windows 7 without any back up before that (e.g. HP Windows 8 restore discs or custom image), and if you do not have any recovery discs, the only way now to get back to your original Win 8 installation is to purchase recovery discs from HP.

Please, contact HP support directly to ask for recovery discs for your computer:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

 

If you already have recovery media (discs or USB), you can proceed directly with recovery.

 

When you use the recovery discs - you can before that have a look at this article for instructions how to recover:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=5336700&tool=#N2228

 

First choose "Recover your HP desktop computer", then "Recovery from recovery discs"

 

Do not hesitate to post again if you have any further questions - I would be happy to help !

 


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