Greetings my name is Kin Hing from Malaysia and I have recent problems with my Pavilion dv6-6c19TX.
First thing of concern is regarding of the two USB 3.0 ports which came with the device seems to be malfunction just 2 weeks after the warranty was over. And another thing is, my the integrated webcame too went sorta 'missing' from the device manager and this concerns me as I use to keep in touch with my friends and relatives thru skype and buying a external webcam would seem to be too stupid infact I have not in anyway damage my device. I had previously have set a side recovery media. Now my question is if it is the software problem, will restoring my laptop to factory settings will recover some of the losses? ( I have recovery media)