Bell7444 wrote:
lasvegaswireman wrote:Here are the specs for your HP Pavilion HPE h9-1183 Phoenix Desktop Computer. According to the specs, this model shipped with "Microsoft Office Starter 2010" installed at the factory. Office 2010 Starter is a reduced functionality version of the Microsoft Office 2010 suite, that is supported by advertisements. Office Starter consists of Microsoft Word Starter 2010 and Microsoft Excel Starter 2010 only. Office Starter is available only as preloaded software on select new PCs with the option of upgrading to the full Office suites at any time.
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lasvegaswireman;
Thanks for getting back to me...the info you have on my software is totally correct and I have been using the Office Starter Suite for just over a year. Yesterday I went to update a spreadsheet and was redirecteded to a page requiring that I either update my Office software with a Product Key ( which I don't have ) or purchase a new version of Office 2013. All of the docs that I have created on Office Starter get the same result when I try to open them and their corresponding icons have turned bright orange both on the document list and on my desktop. What would have triggered this? I haven't requested any upgrades.
lasvegaswireman;
I've figured out the solution to the problem I was having on my h9-1183 pc with Windows 7 and Microsoft Office Starter 2010 and I thought I'd let you know the solution just in case you had other posts asking for a resolution. The issue is the latest monthly dump of Microsoft Windows Update downloads. I noticed this at work today when I accepted the Microsoft Update downloads for my XP pcs. The dump included 2 Microsoft Office security patches for XP and I'm assuming that the Windows 7 patches were similar. After downloading the XP patches ( just like an issue myself and many other XP users had last spring ) the Windows Update site kept telling me I had to download the ( corrupt ) Office patches again and again even though they showed as installed on my Control Panel. Last year it took Microsoft about 2 months to reconfigure patches for those patches :p.
Before the latest Windows Update patches on my h9-1183 I just went to My Documents; then the folder on my main drive and accessed my Excel spreadsheets directly. The OS assumed that I was using Microsoft Office Starter Edition and allowed me to open my documents. Now I have to scroll down through my All Programs list on the Start Menu and select Microsoft Office Starter(English) and access my specific spreadsheet folder from there. Anyone who has this HP pc will find that unless they specifically use Office Starter to access their documents the OEM desktop icon for Microsoft Office 2010 or directly going to their documents folder will act as a prompt to the OS to redirect them to update their Microsoft Office 2010 to Office 2013.
I <3 Microsoft !
Thanks for your help
Bell7444