My p2-1343wb desktop is brand new. I bought it earlier this month but didn't use it until the last Sunday because I didn't have internet.
For that one day, it worked perfectly. But now it's stuck on an automatic repair loop.
Turn on desktop > HP loading screen > 'your PC ran into a problem and needs to restart' screen > back to HP loading screen.
It does that over and over a few times, before eventually just sitting on a black/blank screen.
I've seen that this has happened a lot with other people. But any solutions have not worked for me.
If I'm lucky, I can gently spam the F11 key to get those options to come up. I've tried resetting the desktop to factory image, but I always get an error for doing so.
It was suggested to me that if all else fails, which it has, to contact my computer manufactuer for a Windows 8 disc, which my computer did not come with. And I don't seem to have a Windows 8 product key anywhere.
Don't have a credit card, so can't order one online.
Is there anything I can do at this point? I'm really running out of options.
Any help very appreciated. I just want to be able to use my desktop again.