Hi Jaco. Thanks for the quick response. I tried installing the 64 Bit version but that came up with a failed to install message also. I have tried looking at the log but do not know enough about what happens in install to be able to make much sense of what is there. It seemed to get quite a long way through installation before throwing out an error condition. I attach a clip from the end of the log.
MSI (s) (84:58) [16:22:39:439]: Error in rollback skipped. Return: 5
MSI (s) (84:58) [16:22:39:455]: Note: 1: 2318 2:
MSI (s) (84:58) [16:22:39:455]: Unlocking Server
MSI (s) (84:58) [16:22:39:486]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 16:22:39: INSTALL. Return value 3.
=== Logging stopped: 24/11/2013 16:22:39 ===
MSI (s) (84:58) [16:22:39:486]: Note: 1: 1708
MSI (s) (84:58) [16:22:39:486]: Note: 1: 2205 2: 3: Error
MSI (s) (84:58) [16:22:39:486]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (84:58) [16:22:39:486]: Note: 1: 2205 2: 3: Error
MSI (s) (84:58) [16:22:39:486]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (84:58) [16:22:39:486]: Product: Intel(R) Rapid Storage Technology -- Installation failed.
MSI (s) (84:58) [16:22:39:486]: Windows Installer installed the product. Product Name: Intel(R) Rapid Storage Technology. Product Version: 12.8.0.1016. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 1603.
MSI (s) (84:58) [16:22:39:627]: Deferring clean up of packages/files, if any exist
MSI (s) (84:58) [16:22:39:627]: MainEngineThread is returning 1603
Any thoughts? Peter.