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Re: I have a malware called VisualBee that NORTON will not clean up. Now what?

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Hello TalkerCat,

 

Visualbee plugin is used enhance powerpoint presentations to showcase a powerful creation, often promoted as a free add-on during free downloads. Since it is not a malware, Norton won't be deleting or detecting it as a threat. You can go to your browser extensions and disable the Visualbee add-on, and then uninstall it via Control Panel in windows.

 

If you still suspect a virus, you can try to run a scan with our Norton Power Eraser:

http://www.norton.com/npe

 

Let me know if you need further help with using Norton.

 

Thanks!

Harry

Norton Support


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