Ok, I have a HP 2000 Notebook PC (purchaced Feb 2013), running Windows 8.1, 64-bit. and this has been an ongoing problem for almost 2 months now. On Nov 7, 2013, I uninstalled HP Support Assistant, reboted my computer, downloaded and ran HP Support Assistant version sp58915.exe. I still encounter the problem as soon as I click to read a message in the Assistant, or it stops working on it's own. I have now uninstalled and reinstalled v. sp58915.exe six times in the past 20 days. I just went through this process yet again an hour ago, ran the Assistant to check for updates and messages, and when I clicked to read the first message HPSF.exe has stopped working again! God I am sick of this problem. What am I doing wrong, or when is HP going to update HPSF and fix the problem?
↧