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Re: DEAD machine. HP refuses to help

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Hi,

 

Do you have HP recovery disks or not?

 

Your last post:

 

"FWIW, this particular set of diagnostics thinks the HD is just fine, but if I let the software "Restore to factory defaults", it craps out pretty soon:"

 

Prevoius posts indicates no recovery disks.

 

You said:

 

"I wiped the HD, not realizing that HP shipped it with a system restore partition AND WITHOUT recovery disks".

 

I am not clear on what is happening.

 

If you have retail Win Vista or Win 7 install media you should not have problems installing same.

 

You either have faulty hardware or no valid insatllation media.

 

Jaco

 

 


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