Thank you for the response. I located a Microsoft thread where troubleshooting has been done on this issue: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/windows-81-pro-download-stuck-at-0/ea7ae5ea-4614-4ade-8a4c-bad94d5fb621
Although the issue is still relatively unknown, I will continue to research it. Please provide me with the results of your troubleshooting when finished.
Mario