I am also having troubles with HPSA. I have tried to unistall HPSA and keep coming up with an Error 1316. "A network error occured while attempting to read from file C:\Windows\Installer\HP Support Assistant.msi"
I started getting this message after trying the to use the updater in the HPSA application. Now I cannot unistall or install the updated version. I have even tried to unistall after doing a restart.
Please help us fix this issue.