Jaco,
Thank you for your response. I should have mentioned I have been using Classic Shell since I got my computer with Win 8.0. The new Win 8.1 "start" button is useless and I don't know how to get the Classic Shell back, find any of my programs like "Paint" or "Windows Assessories" so I can reverse Win 8.1. I've also lost the use of both my printers (Lexmark x7675 & HP Photosmart Prem C410a). When I plug in my phone to transfer photos Win 8.1 thinks it's a CD player and is looking for a disc!
I hope you have some other suggestions for me as I'm about to throw my HP computer out the window (with a drop kick) and go back to my Toshiba laptop with Win XP!
Lee