Quantcast
Channel: All Desktop Operating Systems and Recovery posts
Viewing all articles
Browse latest Browse all 93386

Re: Error Updating PowerDVD 10 on HP Pavilion with Windows 8.0

$
0
0

OK, that was different at least :smileyfrustrated:

 

The Recovey Manager did allow me to just reinstall PowerDVD 10 after first uninstalling through Control Panel.

 

I then tried applying the update file again and was surprised to get the following message:

 

CyberLink PowerDVD was detected on your system. Please uninstall first.

Do you want to uninstall CyberLink PowerDVD now?

 

Yes / No

 

On selecting 'Yes', the following error message comes up:

 

Can't load SKUtil.dll

 

OK

 

I click OK and get the follwing error message:

 

Error Number: 0x80040702

Description: Failed to load DLL: SKUtil

 

setup will now terminate

 

I also tried first uninstalling PowerDVD and then running the update, but that unsurprisingly complained it couldn't find the product on the system to apply the update to. So a no win I'm afraid, won't update it if already installed and can't update it if it's not :smileyfrustrated:

 

Guess I'll admit defeat and call HP Support, or just not bother with the update :smileyhappy:

 

But thanks for the suggestions, at least I now know that I can re-install individual products that came pre-installed using Recovery Manager.

 


Viewing all articles
Browse latest Browse all 93386

Trending Articles