WARNING: We have had several of these calls, always different, yet strang numbers - so this time around we wanted to give them a run for their money, we picked up the phone. We wasted their time and messed with them by playing along with them acting as if we were interested. First off, the telephone number showed up 3249, Second they told us we had a virus and we needed to supply them wth the error codes. Third, they asked us to turn our computer on - now, if they knew we were getting these error messages, why didn't the know our computer was ALREADY on? They told us they were from Windows Support out of "Florida Countries". (Last time I checked that was a STATE) Yeah, with a strong India based accent... anyway, when we asked to speak with a supervisor, they offered a technician there was no putting us on hold, or hold music of anykind - just a bunch of background noise and then to another thickly accented person of the same denomination - almost exactly like the first person we spoke to. Fourth, they asked us to go and press the Windows button and the letter R - now, while on the phone with them I looked it up - turns out the windows button does almost everything pressing the Control button and the letter would do. Knowing this was a scam - by a gut feeling, we just hung up on them. By having them enter something into your run files, they can gain access to just about anything - even remote access - and that seems to be their intention. You have access to any and everything on your hard drive.
FIFTH: WINDOWS DOESN'T CALL YOU. You have to call them - I mean thats the joy of being on hold with most companies like Windows, at least you know it IS THE company you should be speaking to. Obvioulsy, these people have nothing better to do than prey on innocent people, and I def. feel for the people that fall for it.
JUST REMEMBER: If you're NOT computer savvy, don't ever give any info about yourself or computer over the phone. Your best bet, call the company they claim they're calling from and ask about the call you received immediatley. Even if you receive strange voicemails - call the number back to see if you can find out who they are, and if not research it and put them on your Do Not Call list of numbers if you're able.