A download was being performed on my computer when it crashed. I try to start up my computer but after a few minutes of it "freezing" it just goes to a white screen and I have to manually shut it down by the power button. Also, wondering if the original startup disc is stored in the tower or if I need to try and order a new one because I can't find the original one. I have a HP Pavilion p6604y desktop computer about 3-4 years old
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