So I thought i was calling HP to find out why my laptop was so laggy, and I find out that it's NOT hp but some "live pc expert" and they went in my laptop showing me a bunch of things that was wrong with my laptop... i just got the laptop on christmas so i didn't understand why so many viruses were on my laptop and i also have Norton Internet security which also confused me.. long story short they went in my laptop showed me a bunch of viruses that i had to get rid of and charged $179.99 for it... did get suckered or can i get my money back?
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