Hi, I'm hoping to get some "dumbed down" help. I not the greatest with computers but I have to use one for my business. Yesterday out of nowhere my computer said imminate failure, and the failing drive is SATA O, #5. I've only had my computer since October so it very insane for it to be messing up. I have the touch smart envy 23. Product number : H6U13AA#ABA. I'm operating on windows 8.1. I also ran the diagnostic test and have a failure ID #. I'm using my ipad right now, I'm able to book my computer on to the trouble shooting page. ALSO does anyone actually work for the chat service? I've been trying all day to contact someone.
↧