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Re: Using xp how do you get HP Director to come up correctly so that you can check your ink

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Hi maal-,

 

I understand that you would like to reinstall your HP Director program, and I would be happy to assist you! To begin, I will need to as you a few questions:

 

  • What is the Product and Model Number of your desktop computer?
  • Do you have the full feature printer software installed on your computer?
  • Which printer are you trying to examine the ink levels of?

 

In the meantime, if you still need to check the ink levels of your computer you can try using the HP Print and Scan Doctor. This should help determine how much ink is left in your printer's cartridges. 

 

Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply!

 

Have a great weekend!


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