When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
Most HP computers come with a trial or ad-supported version of Office. Unless you specifically purchased a full version of Office with the computer at substantial extra cost, you will need to purchase an Office key to activate the Office suite of programs.
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