rambotrader ....I would try HardBeatZ solution on ppage2 if I were you.His seems most likely to succeed. I just started having this problem myself about 3 days ago.I just haven't had time to fool with it yet.Let me know your results.And,this is now th 2nd time I've had problems with this software.He says..... First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS. http://goo.gl/O6iVb When this has completed, restart the computer. Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page. http://goo.gl/RhmZK After the installation, restart the computer again.
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