I have an HP ENVY 23-c022a All-in-One Desktop PC running Windows 8.
I checked for later driver versions recently and downloaded what I thought was a newer BIOS (in Windows 7 x64 section).
I ran the file and it asked: "Downgrade BIOS Y/N".
I realised it must be earlier version than what I had (It didn't show my version). I typed "n"...
The update continued!!! HP you should fix this....
Anyway - version 8 BIOS is nowhere to be found. Anyone can help here? I emailed HP support and this was their response:
"Thank you for contacting HP Total Care.
I would like to inform you that the issue seems to a Hardware
malfunctioning and in order to resolve the issue the PC needs to be taken
for OS reload in our service center. Hence, I would request you to contact
HP in the number provided below"
Hmm...hardware malfunction??? OS Reload???