I have a an HP model a6528p desktop running vista home premium sp2 that has been kept up to date.
The Hp support info is:
Model #: a6528p,Product #: FJ463AA-ABA,Serial #: 3CR8240FXG,Software Build #: 83NAv3PrA2
Service ID #: 082-008,PCBRAND: Pavilion
I have been having lockup and freezes on the system. I tried to run the HP hardware diagnostic tools program , pcdr5cuiw32.exe, I get a message that says:
Hardware Diagnostic Tools was unable to complete hardware detection. Do you want to retry?
retrying does not help.
How do I get the hardware diagnosted?