When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes over one hundred sixty different models of a6000 series of computers. Without this information it may be difficult or impossible to assist you in resolving the issue.
The above requested information can be found on the side, back, or bottom of the computer. Please do not include your serial number.
Your screen has turned black and the message "this copy of windows is not genuine" is shown because Windows lost its activation status. Any number of things may have causes this to occur. A corrupt BIOS, a virus, hard drive failure, Windows file corruption, etc. Possible cures include using the 25 digit Windows key on the computer, running the HP Recovery Manager, etc.
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