I have the same problem. I am surprised that that this issue is running from 2011!!! I have windows 8.1 64 bit and this HPSF.exe is crashing evey time it trys to read the message. Uninstalled and Reinstalled umteen times. No luck. The solution for windows 7 does not work for windows 8 as Microsoft did not create Microsoft Fixit Remover for Windows 8 :(
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