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Re: XP SP3 can't find new 500GB hard drive(s) Presario SR2030NX

Hi: I bet it is an advanced format drive and XP can't see it. It needs to be formatted MBR with the NTFS file system. Please see this video and see if using diskpart will work for you. Just watch up to...

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HP says I cant clone win 8.1

Techs tell me I can add sdd and make  it primary but I cannot clone or recover OS 8.1 to new ssd dr4ive.  I need to buy WIN 8.1 at retail to do so.   This doesn't make any sense to me but I heard it...

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Re: help please

casn anybody help my with my computer 

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Recover laptop without recovery disc

Hi, need your suggestions. Three weeks back, there was a power surge at our place and my laptop crashed that day. When I restart the machine, it could not find the hard disk. I dont have a recovery...

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Re: Recover laptop without recovery disc

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it...

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BIOS Freezing - 810-170st

Using Shift 'restart' to gain access to bios. Then machine opens to bios and freezes. Phoenix 810-170st factory new machine. Help Please.

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Quicken 2014

In November 2013, I was finally able to locate a version of Quicken that worked with Windows 8. I purchased it, installed it and it worked great. Until February. At which time only two fo the four...

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Re: BIOS Freezing - 810-170st

Hi, What modifications have you made to your PC? You should tap the ESC key after powering on the PC and when the startup screen appears then select f10 to enter the BIOS.

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Re: BIOS Freezing - 810-170st

Hi airbridge, I have an 810-150se. Same motherboard. Shift - Restart was fine. No freeze. As per Dave, can you access BIOS by tapping escape while booting? Jaco ****I am not an HP employee**** Please...

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Getting Windows 7 upgrade back after HDD failure

My HDD failed.  My pc came with Vista with an upgrade to 7.  The recovery disk are Vista.  How can I get 7 back.  Contacting HP via email is impossible.  My product ID has rubbed off.  Otherwise I...

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Re: usb problem windows 8.1

I had the same problem and it was driving me CRAZY! After hours and hours of research, I finally found the answer to my problem in the strangest place - Microsoft Surface Tablet Support! Here goes:...

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Re: Getting Windows 7 upgrade back after HDD failure

Hi, I believe HP sent you a DVD with a key for this free upgrade few years back. You have to find out where you keep it now otherwise you need to contact Misrosoft because this is a Microsoft product...

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Re: Quicken 2014

Beankc, welcome to the forum. This is a good problem for Quicken Customer Service to solve for you.  I don't believe that it is a HP hardware problem. Please click "the Thumbs Up+ button" if I have...

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Re: HP says I cant clone win 8.1

DACZ, welcome to the forum. This may be due to the fact that when the computer comes with Win 8.0 or 8.1 installed, the Product Key is embedded into the BIOS.  I don't know for certain, but this is my...

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Re: HP says I cant clone win 8.1

So there is no way to make a new ssd my primary drive without buying a new copy of WIN 8.1?  Should mention system is Pheonix 810-150se.   

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Re: XP SP3 can't find new 500GB hard drive(s) Presario SR2030NX

Wow -- that's something to look for -- I'll restart, stop at Setup and check to see how the drive is formatted. If it's larger than 512K blocks I guess I'll have to reformat using diskpart...  Thanks...

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Re: HP setup manager and support assistant stopped working

 Thanks for the answer.Iopened ahprecowerymanager.It wasbecause Ihad toknowwhytherecoverydiscsetto be active... SoI decidedthat ifI get itworking,thatyou burnDiscsystem recovery.Butunfortunately itis...

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Re: HP says I cant clone win 8.1

Thanks for info. Crucial didn't include migration software.   From what I could tell, the crucial software is nothing more than acronis, a sata cable and adapter.   I already own Acronis. I didn't...

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Re: Should I bring my new HP Desktop back to Best Buy?

RGH, I think I might have worded my response with a bit more finesse.  Smiling.  My apologies. Well, I do admit, I do not understand Norton -- it has been years since I've used the software.  I...

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Re: Windows 8.1 OS Error (winload.efi) 0xc000025

Hi Erico,Thanks for ur time to reply and help. The issue has been resolved. I called hp and hp send an engineer. He replaced my hardisk with a new one.

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