Device error
Hi - I can't get past this error when I turn on desktop - AHCI PortO Device Error press F2 to continue - which I do ......Then I get reboot and select proper boot device blah blah press a keyI do not...
View ArticleRe: Poor customer service
Hi, HP has no official presence on this forum except for moderation and administration. This forum is mainly supported by volunteers. I'll ask a moderator is escalate your issue.
View ArticleRe: Hp Vectra VL400 Won't Boot from Cd!
You coud use the CD drive & cable from the Gateway-without actually installing it. Just plug the cable w/drive into the motherboard where old drive is plugged in. You should be able to balance it...
View ArticleRe: Upgrade windows xp to windows 8 with my HP dekstop 7680
HP does not offer support in upgrading older machines as far as I know. You will need to purchase a retail Windows 7 or Windows 8, whichever you prefer. Then Microsoft will usually offer support on...
View ArticleRe: Poor customer service
You can replace the hard drive with a retail hard drive. Just be sure to get one of equal or larger capacity as the original in order to use HP Recovery Discs to install Windows and software. For...
View ArticleRe: Restoring Back up files after recovery to factory setting.
Well I have a windows 7 HP G62 Notebook and its a 64-bit operating system. And I used the windows back up. That was all I was allowed to do with the state my computer was in at the time. I just...
View ArticlePavilion g6 - Recovery Kit
I've been having problems with my laptop, so I decided to restore it to factory settings. My laptop doesn't have a recovery partition or any HP service programs such as HP Recovery Manager. So, I...
View ArticleRe: Poor customer service
Thanks for the try at an answer. You missed my point. I was told by your phone technician that one was NOT AVAILABLE....period....end of subject. No offer to help me find a replacement.....no offer...
View ArticleRe: Pavilion g6 - Recovery Kit
Mkan, welcome to the forum. Here is the "System Recovery / Backup / Restore" page the laptop. I believe that you will find the information that you need to do the Recovery. If your laptop is working...
View ArticleRe: Can't Install Cyberlink PowerDVD on HP Pavilion DV6
My Laptop is not internet connected and I can't use another internet connected device to setup the cyberlink. Each time I input the ID and SR Number I keep getting "ID or SR Number not correct"!
View ArticleRe: Device error
TS26, welcome to the forum. This error message means that your hard drive has failed and should be replaced. To make certain, you should go into the BIOS (tap F10 continuously at HP logo) and run the...
View ArticleRe: Windows 7 build 7601 this version is not genuine
Gwany1999, welcome to the forum. Did you tell the Microsoft rep that you have a Product Key? This should be enough to prove that your version is valid.
View ArticleRe: Poor customer service
Actually ,I was trying to save you some money.The exact same hdd can probably be ordered or purchased from a retailer for much less than HP charges for the same drive...at least the last time I looked...
View ArticleRe: Recovering HP menu entries in the Start Menu deleted by malware?
Sherlocktas, welcome to the forum. Here is a guide that should help you with your problem. I wanted to let you know that there will no longer be support for Win XP after April 8, 2014. This means no...
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Re: HP Pavilion model 5500 downgrade to Windows7
Just put the drivers on a DVD or USB stick. Use the root directory or create sub-folders... it doesn't matter. Windows isn't going to look for a "structure". There is really no need to "sort out all...
View ArticleDesk Top has no Power
I have a Compaq Presario SR 1810NX, XP sp3 ... it was working just fine then one day would not turn on/power up, checked the power cord and tried a different one with no luck ... noticed that when I...
View ArticleRe: 2 computers, one user
Nissetiss-1, welcome to the forum. How do you have the computers connected to the network? You have to have a each on a different IP address. This will make them completely separate, but they will be...
View ArticleRe: Error code: 0xc0000185
Hi Anthony, You need a recovery drive, either USB or CD/DVD. If you don't have one, can you make a recovery drive on another Win 8 computer? I need additional information: your PC's product number...
View ArticleRe: Pavilion g6 - Recovery Kit
Here is the section included in the link that I provided previously that talks about doing the Recovery using the discs. Since you already have the discs, you don't have to be concerned about the...
View ArticleRe: Upgrading Memory for HP Envy H8 1414 and all I am getting is a black screen
Hi msmith8282, Here is a link to compatible Kingston memory modules for your PC (37 possible results). I did not see KHX1600C10D3B1/8G listed as a compatible purchase option. Jaco ****I am not an HP...
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